Southwest Airlines Organizational Culture

Examining The Organizational Culture of Southwest Airlines
Theory & industriousness of Managerial Communication

Abstract
Southwest Airlines is the most earningsable airline with the highest node blessedness military rating in the industry. A substantial startle of their success is due to their culture of putting employees first, even in the beginning customers. This report discusses how Southwest Airlines uses profit sharing, employee empowerment and Luv to create a positive workplace for their employees. By building this encouraging, ethical and good environment, Southwest Airlines has become the envy of the airline industry.

Introduction
Southwest Airlines has an unconvincing success story for a commercial air carrier. They atomic number 18 the most profitable airline with the highest customer satisfaction rating in their industry (Landes, 2008). This is accomplished by doing things simple and talented; and it all starts with their employees (Southwest refers to them as their people). The simple is that Southwest typically flies point-to-point destination, low fare, low frill, short haul flights, among 59 cities in the Unites States (Freiberg, 1996). They also only use one symbol of aircraft (Boeing 737 series), which cuts down on maintenance costs.



Southwest does not adjust to the hub and spoke design that most carriers use to move passengers. The smart is that Southwests philosophy on employee satisfaction and therefrom their loyalty are directly related to customer satisfaction and loyalty. Southwest does this by offering their employees a generous profit sharing plan, empowering them to think like owners, and show them luv every medical prognosis they can. This effective formula provides a positive workplace for employees, and exquisite service for the customers. Their success is due in no scummy part to their unique organizational culture and the way they choke off and reinforce their values everyday.
The unique way Southwest circumspection treats their employees has everything to do...If you want to get a full essay, order it on our website: Orderessay



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