Managing Company Reputation

Managing Corporate written report

Unit Title: Managing Corporate account

aim: rent Post Graduate Diploma in Marketing Level 7

Study Centre: Sri Lanka Institute of Marketing, Colombo 03

Membership soma: 11801811

Number of Words: Task 01 words
Task 02 words
Task 03 words

I confirm that in forwarding this assessment for marking, I empathize and have applied the CIM policies relating to word count, plagiarism and collusion for solely tasks. This assignment is the result of my own independent work/ investigating except where otherwise stated. Other sources are acknowledged in the body of the text and/or a bibliography is appended. The work that I have submitted has not previously been accepted in mall for any other award. I further confirm that I have not shared my work with other candidates.

disconcert of Contents
Task One …………………………………………………………………………………………………………………………………….... 3

1.Introduction4
2.Fundamentals of Corporate report card4

3.How Organizations Performance Will Effect On Corporate Reputation?9

3.1. reaping Market Performance10

3.2. financial Performance11

3.3.client Service and Service Standard12

3.4.Quality of Staff12

3.5. familiarity Physical Outlook13

4.



Recommended actions to improve organizations performance13

4.1.How to remediate Product Market Performance13

4.2.How to Improve Customer Service and Standards14

4.3.How to Improve Quality Of Staff15

4.4.How to improve financial Performance16

4.5.Financial & Political Consequences16

Task Four ……………………………………………………………………………………………………………………………………………. 19
5.Key Forces Impacting Corporate Reputation Of Dialog Axiata PLC20

5.1.External Forces20

5.2.Internal Forces22

6.Recommendation23

6.1.Political & Financial Consequences26

7.Conclusion27

References

Appendix

Task One

Elemental Corporate Reputation

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